Moscow Tourist Information Offices

Last Updated on April 19, 2020 by Irena Domingo

Until recently, Moscow didn’t have any tourist information offices. However, since 2012, a network of tourist information centers located in the city center were placed, also at railway stations and at airports. In this post I will explain how to find these tourist information centers, and what services they offer.

As soon as you arrive to Moscow, it is usually a good idea to get to one of the tourist information centers. These are usually located at airports and train stations, but also at the city’s center.

The truth is that offices or tourist information centers in Moscow have existed since recently. The history of these information centers starts in May 2012 with the creation of the Tourist Volunteer Centers of the city of Moscow, created by a law decree of the Tourism Committee of the local government of Moscow, which aims to improve the tourist attractiveness of the city.

And aside from this Volunteer Center, a network of offices or tourist information centers or Tourist Info (called TICs) has been created in Moscow. The network has gradually grown and of 2017 it has a dozen tourist information offices (TICs), where it is possible to get help to visit the city: free maps, thematic guides with detailed information about the city’s museums, attractions, events, as well as itineraries. The information is provided in both Russian and English, but also in other languages ​​such as Spanish, French, German, Chinese and Japanese.

These tourist information centers are:

• Tourist information center in the World War of 1812 Museum, in Revolution Square, next to Red Square.

• 6 of them in the train stations of Belorussky, Leningradsky, Kievsky, Paveletsky, Kursky and Kazansky

Paveletsky station

Kievsky Station

Belorussky Station

• 2 at Sheremetyevo and Vnukovo airports.

Vnukovo airport

In addition, since 2015 these centers were joined by the City Expert Moscow offices, which will be attended by the company City Sightseeing Moscow, Ltd. (a company that manages the city’s tourist bus). These offices also provide tourist information, and it is possible to acquire a map of the city. Currently there are two:

• The main office is located in the Triumfalnaya Square (metro Mayakovskaya), and it’s open from 10:00 am to 7:00 pm.

• The other office is located on the ground floor of the GUM Galleries (at the heart of Red Square), and it’s open from 10:00 a.m. to 7:00 p.m.

In addition to these tourist information centers, it is important to know that there are two official government websites in which you can also find a lot of tourist information about the city:

• Moscow Official Tourism website: http://en.travel2moscow.com/.
• Official website of the local government of Moscow: https://www.mos.ru/en/.

Have you used the services of any of these tourist information centers? You can leave your comment below.